Privacy Policy

Elkaiva is committed to protecting the privacy of all visitors, prospective clients, and business partners who use this website. This Privacy Policy describes how we collect, use, and safeguard information submitted through elkaiva.com.

1. Information We Collect

When you submit a project inquiry or contact us through this website, we may collect the following information:

Legal first and last name
Email address and phone number
Company name, website, and brand details
Production details including product category, target quantity, timeline, and budget range
Region and country of operation
How you heard about Elkaiva
Any files or documents you choose to upload (mood boards, tech packs, references)

We also collect technical data automatically when you visit our website, including:

IP address and approximate geographic location (country)
Browser type, device information, and operating system
Pages visited, time spent on pages, and navigation paths
Referring website or search engine, including AI platforms (such as ChatGPT, Google, or others)
Timestamp of your visit

2. How We Use Your Information

Information collected through this website is used exclusively for the following purposes:

To respond to your project inquiry and facilitate business communication
To assess whether your project aligns with Elkaiva's manufacturing capabilities
To verify the authenticity and legitimacy of inquiries
To improve website content, user experience, and service quality
To analyze traffic patterns and referral sources for marketing optimization
To maintain internal records for client communication and project management

Elkaiva does not use your information for unsolicited marketing, advertising, or third-party data sales.

3. IP and Location Data

To protect the integrity of our inquiry process, Elkaiva captures the submission IP address and IP-derived country for every project application. This data is used to verify lead authenticity, prevent fraudulent submissions, and block inquiries from regions identified as competitive textile manufacturing markets. This data is stored securely and is accessible only to authorized Elkaiva personnel.

4. Data Storage and Security

All information submitted through elkaiva.com is stored on secure, encrypted infrastructure. Access to inquiry data is restricted to authorized Elkaiva personnel and is protected by role-based access controls, authentication protocols, and audit logging. We do not store payment information on this website.

5. Data Sharing

Elkaiva does not sell, rent, trade, or share your personal or business information with third parties. Information submitted through inquiry forms is used solely for internal evaluation and client communication. We may share information with our production team in Bursa, Turkey, strictly on a need-to-know basis for project evaluation and execution.

6. Cookies and Tracking

This website may use standard browser cookies and analytics tracking to understand visitor behavior and improve site performance. We use first-party tracking to log page views, navigation paths, and referral sources. We do not use third-party advertising cookies or tracking pixels.

7. Data Retention

Inquiry data is retained for the duration of active business engagement and for a reasonable period thereafter for record-keeping purposes. Visitor tracking data is retained for analytics purposes and may be periodically aggregated or anonymized. You may request deletion of your personal information at any time by contacting hello@elkaiva.com.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of any future communication by unsubscribing or contacting us directly

To exercise any of these rights, please contact us at hello@elkaiva.com. We will process your request within a reasonable timeframe.

9. Children's Privacy

This website is intended for business professionals and brand owners. Elkaiva does not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted information through this website, please contact us and we will promptly delete it.

10. International Visitors

Elkaiva is a United States-based company with production operations in Bursa, Turkey. Information submitted by international visitors is processed and stored in accordance with applicable United States laws. By submitting information through this website, you acknowledge that your data may be processed in the United States and Turkey for business purposes.

11. Third-Party Links

This website may contain links to third-party websites. Elkaiva is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

Elkaiva reserves the right to update this Privacy Policy at any time. Changes will be posted on this page. Your continued use of this website following any changes constitutes acceptance of the revised policy.

13. Contact

For questions regarding this Privacy Policy or to request access to, correction of, or deletion of your personal information, please contact:

Email: hello@elkaiva.com
Elkaiva
Idaho, United States

Last updated: July 2026