Privacy & Cybersecurity

Information We Collect

When you contact us through this website, we may collect your name, email address, phone number, company name, and details related to your inquiry. We also collect basic technical information automatically, including your IP address, browser type, device type, and general location data through standard website analytics.

How We Use Your Information

The information we collect is used to respond to your inquiries, facilitate potential business engagement, improve our website and services, and protect against fraud or unauthorized activity. We do not use your information for automated marketing unless you have given explicit consent.

How We Share Your Information

Elkaiva does not sell, rent, or share your personal or business information with third parties. We may share information only when required by law, in response to a valid legal process, or to protect the rights and safety of Elkaiva or others.

Cookies

This website may use cookies and similar technologies to support basic site functionality and analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect how parts of the website function.

Data Retention

We retain information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. When information is no longer needed, it is securely deleted.

Security and Cybersecurity

Elkaiva takes the security of your information seriously. We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

Our security practices include regular penetration testing and vulnerability assessments conducted by qualified personnel, encryption of data in transit, access controls and authentication protocols, monitoring for unauthorized or suspicious activity, and a documented incident response plan to address potential security events. All personnel with access to sensitive information receive training on data handling and cybersecurity awareness.

While we maintain strong security practices, no method of transmission or storage is completely secure. We encourage you to contact us through secure channels and protect any credentials associated with our services.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us. We may verify your identity before processing your request.

International Transfers

Your information may be processed outside of your country of residence in connection with Elkaiva's operations. When such transfers occur, we take appropriate steps to protect your information in accordance with applicable data protection requirements.

Changes to This Policy

Elkaiva may update this policy from time to time. Changes will be posted on this page with a revised date. Your continued use of this website following any changes constitutes acceptance of the updated policy.